Refund policy

Return & Refund Policy - Orion Glow

Due to the nature of our products, all sales are final. For health, safety, and hygiene reasons, Orion Glow skin care and make up products are non-returnable and non-refundable once shipped or delivered.

We are committed to maintaining the highest quality standards, and each item is carefully inspected and sealed to ensure product integrity. For this reason, we cannot accept any returns or issue refunds, even if the product is unopened.

Please ensure your order is correct before completing your purchase. If you have any questions about a product before placing an order, feel free to contact our customer support team at info@orionglowcare.com

Exceptions:
In the rare event your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and a detailed description. We will review your case and determine the appropriate solution.

Thank you for choosing Orion Glow and for understanding our commitment to product safety and customer care.